Before you ask your physicians for more, ask yourself this question

Is your practice’s physician comp model incentivizing higher volume?

If your answer is yes, my next question is this:

Do you have enough staff, enough space, and enough slack to take on that higher volume?

In many practices I’ve worked with, there’s a disconnect between the compensation plan and the operational reality. The comp plan says “do more,” while the practice says “good luck.”

This gap isn’t just frustrating. It can quietly undermine your goals and put your practice’s future at risk.

Compensation models are often designed without regard to workflows, staffing model, and physical constraints that physicians face every day.

Here’s what happens when comp models ask for more than the system can support:

  • Physicians feel punished, even when plans are technically “fair”
  • Goals are missed, and morale suffers
  • Burnout increases
  • Turnover rises
  • Trust in leadership erodes

Instead of motivating performance, the comp plan becomes a source of stress.

If your plan encourages physicians to see more patients, but everything around them pushes back, you’ll get exhaustion, not growth.

So, before you ask your physicians to do more, ask yourself this: “What does success look like here, and what do our physicians need to succeed?”

More often than not, the answer isn’t just a new comp model. It’s things like:

  • Well-trained, reliable support staff
  • Enough exam rooms or other workspace
  • Dedicated time for charting and follow-up
  • Less administrative noise
  • Clear, focused goals that reflect your strategy

When these pieces are in place, physicians won’t struggle to meet expectations and they’ll be in a better position to exceed them.

Before your next comp plan update, hold a mirror up to your practice and ask:

  • What are we truly set up to support?
  • What do our physicians say they need to succeed?
  • What happens if the physicians achieve what we ask them to? Will we be able to handle it?

Design your expectations around your reality and strengthen your support before you raise the bar.

You can ask for more all day long. Sustainable performance improvement will only happen when you enable more.

If you’re unsure where your gaps might be, or what “better support” looks like for your practice, I’d be happy to talk it through with you. Click here to schedule a Practice Strategy Session.

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Stu Schaff is the founder & lead advisor of The Best Practice. Stu helps medical practices develop stronger physician alignment strategies and smarter compensation models. With nearly two decades of experience and certifications in both medical practice management and healthcare finance, he partners with practice leaders to create lasting improvements in physician engagement and organizational performance.

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